The Grievance Redressal Cell has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students. It is a vital part of the college administration. The Cell is responsible to provide a secure and contented environment to all its Staff and Students.
Definition of Grievance:
A Grievance shall include any kind of dissatisfaction, arising out of anything connected with Sundarban Mahavidyalaya that any stakeholder of the college thinks is unfair, unjust or inequitable.
Who can register?
Any stakeholder of the College can register complaints. Here stakeholder of the college refers to all academic & non-academic staff members and students.
Sundarban Mahavidyalaya makes all efforts to ensure transparency in all the activities at different stages. Taking this into consideration the college decided to provide a mechanism to students for redress of their grievances. The grievances may broadly include:
The Grievance Redressal Cell shall not entertain the following issues:
Procedure of Grievance Registration:
Sundarban Mahavidyalaya has adopted a four-way window system for registration of grievances by the students and staff members. These are:
Composition of SMGRC
|1.||Dr. Suvankar Chakravorty||Chairperson|
|2.||Dr. Arunima Roychoudhuri||Convener|
|3.||Dr. Arindam Ghosh Hazra||Member|
|4.||Dr. Sk. Mueedul Islam||Member|
|5.||Prof. Surajit Majumder||Member|
|6.||Dr. Jayeeta Bagchi||Member|
First Floor, Main Building
Kakdwip, West Bengal.
Contact Person: Dr. Arunima Roychoudhuri, Mob: 9831946329